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Terms & Conditions

HIBOR – Terms & Conditions

Welcome to HIBOR! By visiting our website, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights and responsibilities when shopping with us.

1. General Information

  • HIBOR is a clothing brand that sells oversized T-shirts and related apparel.

  • These Terms & Conditions apply to all visitors, users, and customers of our website.

  • By accessing this website, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases.

  • HIBOR reserves the right to modify or update these Terms at any time. Changes will take effect immediately once updated on the website.

2. Product Information & Availability

  • We make every effort to display accurate product descriptions, images, sizes, and colors. However, slight variations may occur due to screen resolution or manufacturing processes.

  • All products are subject to stock availability. If a product becomes unavailable after your order is placed, we will notify you and offer an alternative or refund.

  • Prices are listed in Indian Rupees (INR ₹) and include applicable taxes unless stated otherwise.

3. Orders & Payments

  • To place an order, add items to your cart and proceed to checkout. You must provide accurate personal details (name, address, contact number, etc.).

  • Orders are only confirmed after successful payment. A confirmation email will be sent with order details.

  • We accept multiple payment methods, including debit/credit cards, UPI, and digital wallets.

  • HIBOR reserves the right to cancel or reject any order if payment is not completed, incorrect details are provided, or fraudulent activity is suspected.

  • Once an order is placed, it cannot be modified. For changes, please cancel (if eligible) and reorder.

4. Shipping & Delivery

  • HIBOR ships across India using trusted courier partners.

  • Estimated delivery times are displayed during checkout, but actual delivery may vary due to courier delays, festivals, or unforeseen circumstances.

  • Shipping confirmation and tracking details will be shared via email or SMS once your order is dispatched.

  • Customers are responsible for providing a correct delivery address. HIBOR is not liable for delays or losses due to incorrect addresses provided by customers.

  • Free or discounted shipping may apply during promotions, which will be mentioned on the website.

5. Returns, Refunds & Exchanges

  • We want you to love your purchase! If you are not satisfied, you can request a return or exchange within 7 days of delivery.

  • Items must be unused, unwashed, and in their original packaging with all tags attached.

  • Only defective, damaged, or incorrect items qualify for free returns/exchanges. For other cases, return shipping costs may apply.

  • Refunds (if approved) will be processed back to your original payment method within 7–10 working days.

  • HIBOR reserves the right to deny returns if the product is found used, damaged due to misuse, or without tags/packaging.

6. Use of Website

  • You agree not to misuse this website by engaging in fraudulent, illegal, or harmful activities.

  • Content on the website, including logos, designs, images, and text, belongs to HIBOR and may not be copied or used without permission.

  • Unauthorized use of this website may result in legal action.

7. Promotions, Discounts & Offers

  • Any promotional codes or discounts are valid only for the period stated.

  • Multiple discount codes cannot be combined unless explicitly mentioned.

  • HIBOR reserves the right to cancel promotions or reject orders that misuse offers.

8. Limitation of Liability

  • HIBOR is not responsible for indirect or accidental damages arising from the use of our products or services.

  • While we ensure strict quality checks, customers are responsible for handling and washing garments as per care instructions provided.

  • HIBOR will not be liable for delays caused by third-party courier services, natural disasters, or circumstances beyond our control.

9. Privacy & Data Security

  • We respect your privacy. Personal details shared during checkout are used only for order processing, communication, and delivery.

  • HIBOR does not share or sell customer information to third parties.

  • Payments are processed through secure gateways to protect sensitive information.

10. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by Indian law.

  • Any disputes or claims shall be resolved in the jurisdiction of Punjab, India.

11. Contact Us

For questions, feedback, or support, reach out to us:

We are always here to assist you and ensure your shopping experience with HIBOR is smooth and enjoyable.

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