We want you to be completely satisfied with your purchase. Please read our policy carefully to ensure a smooth return process.
1. Exchange for Wrong Size We offer exchanges exclusively for items that are the wrong size. If the size is incorrect, please contact us within 7 days of delivery to arrange an exchange. The item must be unworn, in its original condition, and with all tags attached.
2. Returns for Change of Mind If you are not interested in the product for any other reason, you can return it within 7 days of delivery. Once we receive the product in its original, unused condition, we will initiate a full refund.
3. Refunds Refunds will be processed to your original payment method. Please allow 7 business days for the refund to appear in your account after we have received and inspected the returned item.
4. How to Start a Return or Exchange To initiate a return or exchange, please contact our customer service team at Help.hibor@gmail.com with your order number and the reason for the return. We will provide you with instructions on how to send the item back.